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How bd100 Handles Your Personal Information

When you open an account with bd100 and use payment methods like bKash, Nagad, or Rocket, you share certain personal details with us.

Data collected only as neededbKash, Nagad, Rocket payment data protectedYour right to access and correctContact us to request changesApplies to eligible regions

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What We Collect and Why It Matters

bd100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the payment information you provide — including wallet identifiers linked to bKash, Nagad, or Rocket transactions. This data is used to process your deposits, verify withdrawals, and keep your account secure. We do not

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sell your personal information to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. We may collect device and browser data automatically when you access the platform via mobile or desktop — this helps us detect unusual
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login activity and protect your account. We retain account data for as long as your account remains active and for a period afterward as required by applicable rules in eligible regions. If your jurisdiction has specific data-protection laws, those rules apply to how we handle your
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information. Cookies are used on the platform to maintain your session and remember your preferences; you can adjust cookie settings in your browser at any time. If you have questions about a specific data point we hold on you, our support team is the right first
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stop.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review the data we hold, correct something that looks wrong, or ask us to delete information where local law permits, reach out through any of the channels below. Our team handles privacy queries separately from general account support to make sure your request gets the right attention. Response times vary by query type and your eligible region.

Team online

Email Privacy Request

Send a written request to our privacy contact address. Include your registered email and the specific data point you are asking about so we can locate your record quickly.

Live Chat Support

Open live chat from the account menu. Tell the agent your request is a privacy matter and they will route it to the correct team rather than treating it as a standard account query.

Account Settings Path

Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account settings without needing to contact support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We take a straightforward approach to data handling: collect only what is needed, store it securely, and make it easy for you to ask questions or request corrections. Below are the four areas we focus on most to keep your account information safe and your privacy intact.

Account Security

Login sessions are protected using SSL encryption. Unusual access attempts — for example, a new device logging in from an unrecognised location — trigger an OTP check to your registered mobile number before access is granted.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your deposit method preference, such as bKash or Nagad. You can clear or block cookies in your browser settings; some features may not work fully if you do.

Data Retention

We keep your account data while your account is open and for a defined period after closure, as required under rules that apply to eligible regions. You can ask us what we hold and for how long by submitting a written request.

Requesting Changes

To correct, access or ask us to remove your data, contact us via live chat or email with your account details. We will confirm receipt and respond within the timeframe local rules require for your eligible region.

Common Questions About Your Data and Rights

These are the questions we hear most often from people who want to understand how their personal information is handled. If your question is not covered here, our support team can help directly.

We collect your name, email, mobile number and payment details — including bKash, Nagad or Rocket wallet references — used to verify your account and process transactions.

Payment data is shared only with the processor needed to complete your transaction. We do not sell wallet details or pass them to advertisers or unrelated third parties.

Submit a data-access request via live chat or email. Include your registered email address. We will confirm what information we hold and share it as permitted under rules in your eligible region.

Yes. Contact support with a written deletion request. Some data may need to be retained for a defined period under applicable regional rules even after your account is closed.

Session cookies keep you logged in. Functional cookies remember preferences like your Rocket or bKash deposit choice. You can disable them in browser settings; some platform features may then behave differently.

Reach out immediately via live chat or our privacy email address. Clearly describe the concern. Our team will treat it as a priority and respond with next steps for your situation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bd100 Handles Your Personal Information

How to Contact Us About Your Privacy

Email Privacy Request

Live Chat Support

Account Settings Path

How We Protect and Manage Your Information

Account Security

Cookie Control

Data Retention

Requesting Changes

Common Questions About Your Data and Rights

01 What personal data does bd100 collect when I open an account?

02 Does bd100 share my bKash or Nagad payment details with anyone?

03 How can I see what data bd100 holds about me?

04 Can I ask bd100 to delete my account and personal data?

05 What are cookies used for on bd100, and can I turn them off?

06 Who do I contact if I think my privacy has been breached?

Privacy Policy

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