Reference

Terms and Conditions for bd100 Accounts

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket payments coveredLocal law determines accessTerms updated when rules changeContact us if anything is unclear
bd100 Terms and Conditions for bd100 Accounts
HOW WE HANDLE COMPLIANCE

Our Commitments Under These Terms

These terms are not one-sided. They also bind us — to how we process your Nagad or Rocket withdrawal, how we store your account data, and how we communicate any changes that affect you. Here is how we hold our side of the arrangement.

Account Security

Your account is protected with a verified login flow including OTP confirmation. We do not share your wallet credentials — bKash, Nagad, or Rocket — with third parties outside the payment process.

Data Retention

We keep your account and transaction records for as long as required by our operating obligations. You can request a summary of what we hold by contacting support with your account ID.

Requesting Changes

If you need to update your account details — including the mobile wallet number linked to bKash or Nagad — submit a verified request through live chat or email. Changes take effect after identity confirmation.

Term Amendments

We notify you of material changes via your registered account. The revised terms are always available on this page with the effective date shown clearly at the top.

TERMS CONTACT PATHS

Ask Us About These Terms

If any clause here is unclear — whether it relates to your bKash transaction, account status, or region eligibility — reach our support team through the channels below. We aim to respond with a direct, specific answer rather than a copy-paste of the clause you already read.

Live Chat Open the chat window inside your account dashboard. Our team can walk you through any clause, payment rule, or account restriction in plain language.
Email Support Send your query to our support address. Include your account ID and the specific clause you need clarified — that speeds up a useful reply.
Help Centre The Help Centre holds written answers on account rules, payment terms for bKash, Nagad, Rocket, and what happens if your account is flagged for review.

Common Questions About bd100 Terms

These are the questions we actually get from account holders — mostly about what the terms mean for their payments, account standing, and rights if something goes wrong.

Yes. Any payment you make or receive through bKash, Nagad, or Rocket is governed by these terms alongside the rules of the wallet provider itself.

Access depends on your local law and the regions we serve. If you connect from an unsupported region, your account may be restricted until eligibility is confirmed with our support team.

We can suspend or close an account that breaches these terms. Where possible we give prior notice, but immediate action is taken when there is a risk of harm or fraud.

Contact us via live chat or email with your transaction reference and the wallet number used — bKash, Nagad, or Rocket. We review and respond with a specific explanation, not a generic reply.

We update these terms when our operations or legal obligations require it. The revised version is posted here, and you will see a notification in your account when a material update has been made.

Yes — creating multiple accounts, providing false identity information, and attempting to abuse payment processes through bKash or Rocket are all prohibited and may result in permanent account closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.